WHAT WE DO

Every research question requires a careful consideration of which methodologies are best suited to bring forward the most interesting, actionable answers. In order to help match your questions with the best methodology, we use a variety of research methods to learn from the audiences that matter - whether Customers, Prospects, Employees, Stakeholders or others.

Qualitative Research

As humans, we're wired to feel first and think second. And the best way to understand people's feelings and the 'why's' behind them is to engage in conversation, using active listening to get the most out of time spent learning. Based on the topic and desired tone of the conversation, we custom select the qualitative research methodology(ies) that will best help unlock the opportunities and understand the challenges that exist for our clients' brands, including:

  • One-on-one interviews*

  • Dyads/Triads/Focus groups*

  • Friendship groups*

  • Intercepts

  • Online journaling/diaries

*May be conducted either in-person or online

a group of people sitting around a wooden table
a group of people sitting around a wooden table

Topics We Often Tackle

  • Brand Equity/Brand Immersion

  • Brand Positioning Exploration

  • Product Name Exploration

  • Brand/Product Claims Exploration

  • Creative Territory/Campaign Exploration

  • Specialty Topic Deep-Dives

Quantitative Research Consultation

Sometimes, it's important to have large, statistically significant samples to help inform brand decisions. In these instances, and in partnership with a small group of quantitative research specialists, we consult on the design, analysis and reporting of quantitative market research studies including:

  • Attitudes, Awareness & Usage (AAU)

  • Brand Health Tracking

  • Brand Positioning

  • Product Naming/Product Claims Validation

  • Copy Testing

  • Employee Engagement

  • Specialty Topic Deep Dives

a person sitting on the floor using a laptop
a person sitting on the floor using a laptop